Main skills
👥 Team Collaboration
Experienced in working both in-person and remotely with cross-functional teams since 2016. Effective communicator and team player.
🧠 UX Problem Solving
Passionate about identifying usability issues and crafting design solutions that improve user experiences and business outcomes.
❤️ User Empathy
Through extensive user testing, I’ve learned how to listen, observe, and design with empathy—always putting user comfort and needs first.
🛠️ Design & Tech Tools
Proficient in Figma, Adobe Creative Suite, Sketch, InVision, and prototyping tools. Experienced with WordPress, Shopify, and responsive web development principles.
🔧 Service Design Tools
Trained in service design methodologies: Customer Journey Mapping, Service Blueprinting, Personas, HMW, NUF test, Value Proposition Canvas, Stakeholder Maps, and BMC.
🎯 Design Methodologies
Skilled in User-Centered Design (UCD), UX/UI principles, Information Architecture (IA), and Design Thinking. Able to adapt workflows to match project and team needs.
languages
Italian
Mother-tongue
english
C1
SPANISH
C1
PORTUGUESE
A2
CERTIFICATES
GOOGLE UX DESIGN
Google UX Design course
GOOGLE AI ESSENTIALS
Google AI Essentials course
CEPT B2
Cambridge Assessment English
ADOBE XD LICENSE
Udemy, UI and UX Theory and Practice Course
with Adobe XD
Certificate of language competence
CLA, English B2
Certificate of language competence
OLS, Spanish B2
